If you find yourself needing to remove

Rogue software such as:

  • AntivirusPro2009
  • Antivirus XP 2008
  • XP Antivirus
  • WinAntiVirus Pro 2006
  • Antivirus 360

…or many others, the following free tools may help you get rid of such illegitimate software:

Malwarebytes’ Anti-Malware Free and SUPERAntiSpyware Free Edition

FAQ – answers to your questions about rogues

Q: What is a rogue?

A: Rogue security software is a form of computer malware that deceives or misleads users into paying for the fake or simulated removal of malware.

Q: How did a rogue get installed on my computer?

A: Most rogues have a Trojan horse component, which you may have been misled into installing. The Trojan may be disguised as a plug-in, a multimedia codec required to play a certain video clip, a file shared on peer-to-peer networks, a file attached to an e-mail or a free malware scanning service.

Q: Why didn’t my security software stop the rogue?

A: Your Anti-virus or Internet security suite does not target rogues. Only specialized malware removal tools can consistently locate and remove a rogue and the most enterprising rogues are constantly mutating to be more elusive and difficult to remove.

Q: How do I get rid of a rogue?

A: There are specialty scripts and tools available for the removal of rogues. However, caution must be used when attempting to use these aggressive tools. Frequently, system files that your operating system requires in order to run properly will be removed or corrupted in the rogue removal process. At dot.help, we can remove the rogue from your computer and repair any damage it leaves in its wake with our popular Clean & Sweep service.

Q: What can I do to avoid getting another rogue?

A: You the user are the most important defense against any type of malware. When you are browsing the web, be careful what you click! When prompted to download or install anything from the web, be sure that the file or application is coming from a trusted source. Do some research if need be, but don’t accept anything that you are unsure about. When presented with anything that looks like it could be a rogue, it is most prudent to log off of Windows immediately. Not sure what to do? Call dot.help!

Q: Why would someone do this to me?

A: Rogue security software is highly profitable and easy to make. Rogues use scare-ware tactics to convince you that your machine is heavily infected. Then they offer you a paid-for service to remove the supposed infections. The primary goal of a rogue is to make money.

Q: What can I do to help fight rogues?

A: We recommend that you visit the Internet Crime Complaint Center at www.ic3.gov to file a complaint about any rogues you’ve contracted.

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