dot.help

Celebrating 5 Years of Personalized Computer Support!

nina — Thu, 22 Jul 2010 21:56:22 +0000

While you’re enjoying the summertime festivities in historic downtown Chehalis, be sure to visit dot.help on the corner of Market and Boistfort. We’re conveniently located across the street from the Wells Fargo Bank and kitty-corner from the Market Street Bakery and Cafe. Just look for the ladybugs!

A local, family-owned and family-operated business, dot.help is dedicated to providing personalized computer support for the residents and businesses of Lewis County and the surrounding area. For five years, we have been providing friendly, superior service at competitive rates. We’re the computer support providers that your friends and neighbors recommend. Just ask them!

This summer, we’re celebrating our 5th anniversary! Thank you, Lewis County, for five years of loyal support. Here’s to the next five!

"Dot the Ladybug" is turning 5 years old!

NEW! Rogue FAQ

nina — Fri, 26 Mar 2010 00:03:20 +0000

Over the past year, Rogue Removal has been one of the most in-demand services we provide at dot.help. Rogues, it seems, can be contracted from just about anywhere on today’s Internet. Rogues take advantage of social engineering to frighten consumers into coughing up their credit card numbers and will often cripple the functionality of a Windows operating system until properly removed. If you are accessing the Internet from a Windows operating system, you are probably at risk of contracting a rogue. For your convenience, we have provided a Rogue FAQ to help Windows users understand and avoid this security threat. Think you may already have contracted a rogue? Bring your computer in to our convenient location in historic, downtown Chehalis or give us a call at (360) 740-4472.

Got rogues? Don't get upset. Get dot.help!

Halloween in Downtown Chehalis!

nina — Mon, 02 Nov 2009 19:47:55 +0000

Tacy the ladybug came trick-or-treating to dot.help on Saturday!

Get your Laptop Power Adapter HERE!

nina — Fri, 18 Sep 2009 20:38:34 +0000

Did you know that those “universal” adapters aren’t really universal?

The wrong adapter could cause permanent damage to your computer!

It’s important to get the right adapter for your laptop, but you don’t want to pay extortionate prices, right?

The affordable solution is right here at your friendly local dot.help Personalized Computer Support.

At dot.help, we’re here to help.

got rogues?

nina — Fri, 18 Sep 2009 01:02:16 +0000

Don’t be fooled by fake security software! Rogues like the one pictured below may look convincing, but they are malicious software! This pop-up is intended to look official and scary so that you will click on it. Don’t! Even trying to close the window may allow the rogue to install itself on your computer.

Think you’re immune? Chances are, you’re not. At dot.help we’re removing rogues from local home and office computers every day. You can get a rogue even from a legitimate website. You can get a rogue even if you have Anti-virus or Anti-spyware tools installed on your computer. You can get a rogue even if you use a pop-up blocker with your browser.

What should you do? Surf smart. Don’t accept anything that’s presented to you on the web before you’ve researched it and determined that it comes from a trusted source. If you’re not sure what to do, call us!

At least 1 out of every 10 customers who bring their computers in to dot.help for rogue removal have already paid for the fake security software thinking it was legitimate. Keep your credit card in your wallet! Give us a call!

Refurbished Dell Desktops – JUST ARRIVED!

nina — Thu, 07 May 2009 01:00:29 +0000

We have affordable new, used and refurbished computers available for sale right now! Come on in and check out the latest selection. Especially popular are our refurbished Dell desktop computers with XP Pro. These great machines come ready to go with AntiVirus and AntiSpyware tools already installed and a brand new keyboard and mouse!

REFURBISHED Dell Optiplex GX520 Workstation
3 GHz Hyper-Threaded Intel Pentium 4 Processor
1 GB DDR RAM
80 GB SATA Hard Drive
CD-RW Burner
Gigabit Ethernet
Windows XP Professional SP3
AntiVirus & AntiSpyware Installed
OpenOffice.org Office Suite
USB Keyboard & Optical Mouse Included

USED Apple eMac G4 1.25 GHz
Mac OSX 10.4.11
512 MB DDR SDRAM
600 GB Hard Drive
CD-RW Burner
Firewire 400
ATI Radeon 9200
56k Modem
High-Speed Internet Ready
Apple Keyboard & 2-Button Mouse

USED IBM ThinkPad T41
1.6 GHz Intel Pentium M
1 GB DDR RAM
40 GB Hard Drive | DVD Drive
ATI Mobility Radeon 7500
Windows XP Professional SP3
Built-in Wireless Adapter
AntiVirus & AntiSpyware Installed
OpenOffice.org Office Suite

NEW 2.0 GHz Shuttle Desktop PC
Complete System! Monitor, Keyboard, Mouse & Software Included!
512MB RAM
80 GB SATA Hard Drive
Gigabit Ethernet
19″ Flat-Screen CRT Monitor – Truer Color than LCD!
Logitech Keyboard & Mouse
Ubuntu Linux – NO VIRUSES! NO SPYWARE!
OpenOffice – Full Office Suite
Scribus – Desktop Publisher
Firefox – Web Browser
Blender – 3D Animation Suite
Inkscape – Scalable Vector Graphics Editor
GIMP – Photo/Image Editor

Questions? Call us at (360) 740-4472 or visit our contact page.

Thank you for keeping dot.help growing!

nina — Tue, 24 Feb 2009 19:51:19 +0000

Thanks to you, our loyal customers, dot.help Personalized Computer Support is still growing during these economically tough times. Because you keep referring your friends, family, neighbors and colleagues, we keep busy in our workshop! We’ve recently installed additional workstations to handle the increased workload and keep turn-around time to a minimum. We appreciate your business. It’s the reason why we can keep our prices low and continue to work with you to find affordable solutions to your computer problems. Thanks for believing in us and what we do.

Take a peek at the great buys sitting in our windows! These new and refurbished computers are priced to sell!

It’s snowing in Chehalis!

sam — Thu, 18 Dec 2008 22:56:36 +0000

Well, not so much today, but yesterday it was really coming down!

Custom T-shirts are Here!

nina — Wed, 22 Oct 2008 22:56:02 +0000

Come on in and check out our new shirts for sale!

New Sign

sam — Thu, 18 Sep 2008 21:41:40 +0000

We recently had our new sign installed and it turned out great!